Last updated: 7 May 2026

Welcome to SWS Kids. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. General

1.1 These Terms apply to all users of the website, including browsers, customers, and merchants.

1.2 We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

2. Eligibility

By using this website, you confirm that:

2.1 You are at least 18 years old or have consent from a parent/guardian.

2.2 You have the legal capacity to enter into a binding contract under Malaysian law.

3. Products & Pricing

3.1 All products listed are subject to availability.

3.2 We reserve the right to modify or discontinue products without notice.

3.3 Prices are listed in Malaysian Ringgit (MYR) and may change at any time without prior notice.

3.4 We strive to ensure all product descriptions and prices are accurate; however, errors may occur.

4. Orders & Payments

4.1 By placing an order, you agree to provide accurate and complete information.

4.2 We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or incorrect pricing.

4.3 Payment must be made in full before order processing.

4.4 Accepted payment methods will be displayed at checkout.

5. Shipping & Delivery

5.1 Delivery timelines are estimates and may vary depending on location and courier service.

5.2 SWS Kids is not responsible for delays caused by third-party logistics providers.

5.3 Risk of loss and title for items pass to you upon delivery.

6. Returns & Refunds

6.1 Returns are accepted within [X] days of receipt, subject to conditions:

• Items must be unused, unworn, and in original packaging.
• Proof of purchase is required.

6.2 Certain items (e.g., sale items, hygiene products) may not be eligible for return.

6.3 Refunds will be processed using the original payment method after inspection and approval.

6.4 Shipping fees are non-refundable unless the return is due to our error.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Transmit any malicious code or harmful content.
• Attempt to gain unauthorized access to our systems.

8. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of SWS Kids and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Limitation of Liability

To the fullest extent permitted by Malaysian law:

• SWS Kids shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability shall not exceed the amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless SWS Kids from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

13. Contact Information

SWS Kids

Email: contact@swskids.com

Phone: 03-61513804

Address: A-03-18 & A-03-19,
KOMPLEKS PERINDUSTRIAN EMHUB,
PERSIARAN SURIAN, SEKSYEN 3,
TAMAN SAINS SELANGOR KOTA DAMANSARA
PETALING JAYA SELANGOR.